Shipping & Returns

SHIPPING

All orders are processed and dispatched within 1–2 working days from our warehouse in the United Kingdom.

Orders within the United Kingdom

  • Flat rate shipping at £3.95

  • Free shipping for orders over £75

Once your order has been dispatched, you will receive shipping confirmation and tracking information where applicable.

Please ensure that your delivery address is correct before completing your order. AESTHETIC cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied at checkout.

RETURNS, REFUNDS AND CANCELLATIONS

30-Day Returns

We hope you are happy with your AESTHETIC purchase. However, if you change your mind or an item isn't quite right, you may return eligible products within 30 days of receiving your order.

To be eligible for a return, products must be:

  • Unworn and unused

  • Unwashed

  • In their original condition

  • Returned with all original tags attached

  • Returned with any original accessories or packaging included

You are welcome to try an item on to check the fit. However, products that show signs of training, wear, washing, staining, odour, damage or other use cannot be accepted for return.

Please email uk@fightaesthetic.com before returning any products to us.

Return Shipping

Customers are responsible for the cost of returning unwanted items to us.

We strongly recommend using a tracked postal or courier service and retaining your proof of postage until your return has been completed.

AESTHETIC cannot be held responsible for returned parcels that are lost or damaged while being sent back to us.

If an item is faulty, damaged on arrival or incorrectly supplied by us, please contact us before returning it. Where appropriate, AESTHETIC will arrange or reimburse reasonable return postage costs.

Refunds

Once your return has been received, it will be inspected to ensure that it meets our return conditions.

Approved refunds will be issued to your original payment method.

Please allow several working days after the refund has been processed for the funds to appear in your account. Processing times may vary depending on your bank or payment provider.

Where required under applicable consumer law, standard outbound delivery charges will also be refunded.

If you selected an enhanced or express delivery service, any additional amount paid above our standard delivery charge will not be refundable unless required by law.

Exchanges

If you require a different size or product, please contact uk@fightaesthetic.com.

All items being exchanged must meet the same return conditions outlined above.

Customers are responsible for the cost of returning items for an exchange unless the original product was faulty, damaged or incorrectly supplied.

All exchanges are subject to stock availability.

Faulty or Defective Products

If you believe an item is faulty or has a material or manufacturing defect, please contact uk@fightaesthetic.com with your order number, details of the issue and, where possible, photographs showing the fault.

We will assess the item and provide the appropriate remedy in accordance with your statutory rights.

This policy does not affect your statutory rights.

Kimonos and Apparel

Kimonos, rashguards, shorts and other apparel must be returned in the condition in which they were received.

Products must be unworn, unwashed and unused, with all original tags attached and any accessories included.

We are unable to accept products that have been worn for training, washed or otherwise used.

Please take particular care when trying on white or light-coloured products. Items returned with stains, marks, make-up, deodorant, odours or other signs of use may not be accepted.

Pre-Orders

Pre-order items are made-to-order items.

Any cancellations made during the order window are subject to a cancellation fee of ten (10%) percent of the full retail price. You will be refunded the balance in the form of store credit. No exceptions.

Where statutory cancellation or consumer rights apply, those rights are unaffected by this policy.

Sale Items

Returns and refunds are not applicable to sale items under our voluntary returns policy.

This does not affect your statutory rights, including your rights in relation to faulty or incorrectly supplied goods or any cancellation rights that apply to your online purchase.

How to Make a Return

Before sending your return, please contact:

uk@fightaesthetic.com

Please provide:

  • Your order number

  • Your full name

  • The item(s) you wish to return

  • Your reason for returning

  • Whether you would prefer a refund or exchange

We will provide you with the appropriate return instructions.

Please do not send products back without contacting us first.

Your Statutory Rights

Nothing in this Shipping & Returns Policy is intended to limit or exclude any rights you may have under UK consumer law.